Before your first order

If you’d like to carry HISTEMO, start with our retailer application. We’ll review your business and contact you by email. Account details and ordering information are shared after approval.

Ordering

Existing retailers can email hello@eikonicstore.com with their business name, products, sizes, quantities and delivery address. We’ll check availability and send an invoice for review before payment.

Shipping

Shipping is charged separately on business orders. We quote it for the packed order and delivery address before you pay. Retail free-shipping offers do not apply.

If your address or order changes, we’ll confirm any change to the shipping charge first. Orders are dispatched after payment. Pickup is by arrangement.

Help with an order

For changes, delivery problems or a return request, email us with your order number. If something arrives damaged or incorrect, keep the product and packaging and include photos. Please contact us before returning anything.

See our shipping, returns and exchanges policy for the full terms.